​​​​Dhanabalan Devendran

Lead QA Engineer

Apar Technologies
📅 September 2022 – September 2023 (1 year 1 month)
📍 Client: DHL | Projects via Apar / TeBez Technologies

📌 Role Summary:
Led web and mobile automation initiatives while supporting end-to-end QA practices, contributing as both a team lead and individual contributor. Actively implemented BDD practices and modern frameworks to elevate product quality across Agile delivery cycles.

✅ Key Contributions:

• Delivered automation solutions using Selenium (Java, Python) with Cucumber BDD and Page Object Model (POM).

• Automated mobile apps using Appium across Android and iOS platforms.

• Designed and maintained modular, scalable test frameworks, adaptable to evolving project needs.

• Led technical root cause analysis and incident resolution for high-priority production issues.

• Worked cross-functionally with BAs and Developers to define solutions and validate complex scenarios.

• Conducted manual testing where required, ensuring thorough coverage of edge cases.

• Participated in Agile ceremonies using tools like JIRA, Confluence, and Bitbucket.

🧪 Tools & Technologies:

• Java, Python, Selenium, Appium, Maven, Jenkins, Robot Framework, Cypress, JUnit, TestNG, Cucumber.

🏆 Impact Highlights:

• Successfully implemented QA standards and processes across the team.

• Enabled continuous delivery by integrating automation into the CI/CD pipeline.

• Introduced new tools and technologies into the QA stack as per organizational need.

 

Lead Quality Assurance Engineer

Ai XPRT (Part of Ideagen)

Client: KPMG, EY. 
📅 June 2021 – September 2022 (1 year 4 months)

📌 Role Summary:
Spearheaded end-to-end QA strategy and execution across functional, automation, performance, and security testing streams. Focused on scalable test automation and AI-driven validation techniques for enterprise applications.

✅ Key Contributions:

• Designed and implemented automation frameworks from scratch for web and mobile platforms using Selenium, Appium, Java, and Python.

• Developed a custom Python-based AI testing framework, reducing execution time and increasing defect detection rates.

• Managed full-lifecycle performance testing engagements for global clients such as KPMG and EY, from requirements to final delivery.

• Led security testing initiatives using OWASP Top 10, Burp Suite, and custom vulnerability scans.

• Established scalable QA processes and ensured alignment between technical implementation and business goals.

🌐 Tech Stack:

• Languages: Java, Python

• Frameworks: Selenium, Appium, JUnit, TestNG, Cucumber

• Tools: Burp Suite, Jenkins, JIRA, custom AI libraries

🏆 Impact Highlights:

• Improved automation efficiency through AI-powered test validation.

• Delivered secure, performant, and stable releases for enterprise clients.

• Demonstrated measurable outcomes in quality acceleration and risk mitigation.

📁 Portfolio: Explore Work

​

​

Sr. Lead Automation Engineer

HTC Global Services — www.htcinc.com
📍 Client: Hong Leong Bank (HLB)
📅 Nov 2017 – Jan 2021

📌 Role Summary:
Transitioned from working with JPMC to leading QA activities for multiple critical projects at HLB including Athena and Cambodia. Delivered robust testing strategies, automation frameworks, and team mentorship across mobile and web platforms.

✅ Key Contributions:

• Led end-to-end testing for Android, iOS, and web applications.

• Designed and implemented automation test suites that were recognized for strategic value.

• Acted as a single point of contact between QA and development.

• Provided technical onboarding, knowledge transfer, and mentorship to junior QAs and interns.

• Maintained Jira workflows, tracked sprint KPIs, and escalated delivery blockers.

• Delivered CI/CD readiness and frequent QA reporting to stakeholders and leadership.

🏆 Impact Highlights:

• Introduced a scalable automation strategy that significantly reduced manual test effort.

• Created a collaborative QA culture with structured processes and continuous improvement.

 

Lead QA Engineer

Best Deal Finance Pvt Ltd (Rubique) — www.rubique.com
📅 Jan 2017 – Nov 2017

📌 Role Summary:
Collaborated directly with the CTO to design and deploy automation frameworks for internal products. Introduced DevOps automation and cloud infrastructure support while leading and mentoring a team of freshers.

✅ Key Contributions:

• Built two complete automation frameworks from scratch.

• Led CI/CD pipeline setup with Jenkins and Ansible.

• Automated API testing (SOAP/REST) using Selenium JUnit and REST specifications.

• Supported AWS infrastructure setup, SQL to Redis migration, and regional cloud relocation.

• Created structured QA test plans, performed reviews, and maintained test repositories.

🏆 Impact Highlights:

• Reduced regression effort by 70%.

• Minimized deployment cycles and ensured high system availability.

 

Senior Quality Analyst

People Interactive Pvt Ltd (www.shaadi.com)
📅 Dec 2015 – Jan 2017

📌 Role Summary:
Played a multi-faceted QA role supporting campaign platforms, communication systems, and data science features within a fast-paced Agile environment.

✅ Key Contributions:

• Contributed to QA for email, SMS, and chat frameworks in Campaign Platform.

• Supported Solr to Elasticsearch migration ensuring data consistency.

• Collaborated with the Data Science Pod for feature validation.

• Executed QA across modules: SOA, CSAT, CRM, photo screening, refine search, IVR, payments, reports, and banners.

🏆 Impact Highlights:

• Improved cross-functional communication and QA integration into Agile sprints.

• Enabled smooth delivery of AI/data science-backed product features.

 

Quality Analyst

SHIPCO-IT Pvt Ltd (www.shipco.com)
📍 clients : WorldWideAlliance, SSC Consolidations, Shipco Transportation
📅 Mar 2012 – Dec 2015

📌 Role Summary:
Led QA activities across logistics and shipping domains. Supported global NVOCC systems and platform migrations for international shipping workflows.

✅ Key Contributions:

• Designed test strategies, managed regression libraries, and authored reusable test scripts.

• Automated routine testing using Shell and Perl scripting.

• Supported system upgrades, EDI/XML file transfers, and infrastructure migrations.

• Delivered comprehensive QA for modules: Invoice, Sales, Ocean/Air Rates, Booking, Bill of Lading, Warehouse, Cargo Tracking, and more.

• Trained junior team members and reviewed deliverables for consistency.

🏆 Impact Highlights:

• Championed test automation for legacy systems.

• Contributed to operational continuity and QA alignment across multiple shipping brands.